Customer Care (Repair and Service Booking Form)

Please fill out the below form in as much detail as possible.

After clicking the “send” button you will receive an email which includes a shipping address and a repair order number, please include this number with your parcel when shipping it to our service centre.

We will be in touch with you once your product has arrived at our facility.

Last Name*

First Name*

Phone*

Email*

Please double check your email address.

Address Line 1*

Address Line 2

City*

Postcode*

Country*

Product*

Serial Number*

Detailed fault description or additional information*

Repair service can be automatically processed up to the below amount, otherwise I will receive a quotation.

Warranty Documents*

Please upload further information e.g. Warranty Documents

In case of issue with image quality/contrast please send test photos that clearly illustrate the problem by including an uncompressed DNG file to Customercare.UK@leica-camera.com.

Please tick this box to confirm that you have read and understood that all accessories must be removed*

This includes batteries, protectors, strap, lenses, filters, boxes as these cannot be accepted by our repair team. We do not take responsibility for accessories sent in and we cannot guarantee their return.

I agree to the terms and conditions below*

We charge a £25 admin fee for all chargeable repairs. Free of charge repairs and warranty repairs are exempt from this charge. Our quotations are valid for a period of 2 weeks.

Please enter these characters in the following text field.

The fields marked with * are required.

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Customer Care (Repair and Service Booking Form)

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Customer Care (Repair and Service Booking Form)

America

Australia

Middle East

Europe

Asia

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