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FAQs

Find answers to some of our frequently asked questions here.

If you can’t find the answer to your question then don’t hesitate to contact us at onlinestore.uk@leica-camera.com.

Warranty

What are warranty periods on your new items?

Unless stated otherwise, your items have below warranty periods from the date of purchase. This only applies to new items and excludes Pre-Owned and Ex-Demo stock.

Cameras: 2 year
Lenses: 2 year
Accessories: 2 year

Binoculars: 10 years
Geovid Optics: 5 years | Electronic: 2 years
Rangemaster and Pinmaster: 2 years
Eyepieces: 10 years
Spotting Scopes: 10 years

What are warranty periods on your pre-owned and ex-demo items?

Unless stated otherwise, all pre-owned items have a 6-month warranty period. This warranty is limited to the store you purchased the item from and not applicable worldwide.

Warranty on ex-demo stock may vary and is noted in the listing of each item.

Can warranty claims from an online order also be made in a store?

Warranty claims on items purchased from our online store can be made at our Mayfair or City stores for the original warranty period of the item.

If you have purchased your Leica product from a store outside of the UK, we may request a proof of purchase.

Where can I find your full warranty terms?
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