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FAQs

Find answers to some of our frequently asked questions here.

If you can’t find the answer to your question then don’t hesitate to contact us at onlinestore.uk@leica-camera.com

Warranty

What are warranty periods on your new items?

Unless stated otherwise, your items have below warranty periods from the date stated on your invoice. This only applies to new items and excludes Pre-Owned and Ex-Demo stock.

Cameras: 2 year
Lenses: 2 year
Accessories: 2 year

Binoculars: 10 years
Geovid Optics: 5 years | Electronic: 2 years
Rangemaster and Pinmaster: 2 years
Eyepieces: 10 years
Spotting Scopes: 10 years

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What are warranty periods on your pre-owned and ex-demo items?

Unless stated otherwise, all pre-owned items have a 6-month warranty period. This warranty is limited to official Leica UK stores and not applicable worldwide.

Warranty on ex-demo stock may vary and is noted in the listing of each item.

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Can warranty claims from an online order also be made in a store?

Warranty claims on items purchased from our online store can be made at our Mayfair or City Store for the original warranty period of the item.

If you have purchased your Leica product from a store outside of the UK or from a local dealer, we may request a proof of purchase in order to confirm the warranty period. 

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Where can I find your full warranty terms?
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