FAQs EN

We accept Visa, Mastercard, Amex, Diners, Discover and Maestro debit and credit cards as well as PayPal (including express checkout).
You may also submit payments via Apple Pay, Google Pay and bank transfer.

Moreover, from now on we offer the financing option ''Santander Online Teilzahlung'' with Santander Consumer Bank GmbH,

find more details about payment options here.

In order to be able to receive financing from our partner Santander Consumer Bank GmbH,
you need to meet the following criteria:

• Minimum age: 18 years
• Minimum net income: € 1.030 .-
• Primary residence in Austria
• Your employer must be from Austria
• At least 3 months of employment with the same employer

Deposit depends on product and customer credit

For security reasons, we do not accept payment over the phone. If you are looking for alternative ways to pay, please contact us.

Please never send us your credit card details via email.

For maturities of up to 36 months, 0% interest ;

From 48 Months up to 60 months, 7.65% borrowing interest per annum will be charged.
The minimum financing amount is € 500 total commodity value

 Payment via the Santander Online Teilzahlung is as follows:

1. Select your desired product and by check out choose ‘‘Santander Online Teilzahlung‘‘ 
2. From there, you will be redirected to the Santander Consumer Bank GmbH website 
3. Set a LAUFZEIT for the financing
4. Complete the FINANZIERUNGSANTRAG online
5. Complete your identification with WebID
6. After successful completion of the financing application, your goods will be shipped

The financing of Online Teilzahlung is handled by our partner Santander Consumer Bank GmbH.
In case you have any questions, please, feel free to contact us at the following number:

Phone number: 01 523 56 5934

If you have any technical issue when creating your financing application,
you can get quick help directly from Santander Consumer Bank GmbH:

Phone number: 05 0203 1910

E-mail: teilzahlung@santandersonsumer.at

No. Only customers with primary residence in Austria are eligible for Online Teilzahlung via Santander Consumer Bank GmbH.

Unfortunately, a direct deposit is not possible and financing is only applicable under the fixed conditions of our partner Santander Consumer Bank GmbH. 

The recommendation of the Santander is a free special repayment after the 1st installment has been collection.
The term of the contract will be automatically adjusted by Santander Consumer Bank GmbH after the special repayment.
Details of the special repayment can be obtained directly from Santander Consumer Bank GmbH.